Reduce the high costs of shoplifting and lawsuits while boosting customer loyalty.
Your retail locations all have security systems. What they don't have is an affordable way to reduce the high cost of shoplifting, customer lawsuits and employee theft -- until FaceFirst®.
An advanced facial recognition system, FaceFirst® spots known perpetrators entering your locations so you can stop them before they cost you money.
Spot and stop the bad guys.
- Receive descriptive alerts when pre-identified shoplifters walk through any door at any store.
- Get alerts when known litigious individuals enter any of your locations.
- Build a database of good customers, recognize them when they come through the door, and make them feel more welcome.
- Keep repeat customers coming back and spending more.
Just load existing photos of your known shoplifters, members of organized retail crime syndicates, persons of interest, and your best customers into FaceFirst®. Instantly, when a person in your FaceFirst® database steps into one of your stores, you are sent an email, text, or SMS alert that includes their picture and all biographical information of the known individual so you can take immediate and appropriate action.
Make a positive impact on your bottom line.
Contact FaceFirst® now to learn all about it. Find out how easily you can add this new cost control at all your locations.
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Retail BenefitsSave money with FaceFirst®.
The FaceFirst® platform is affordable software that can be hosted in the cloud or run completely on your network to bring you many money-saving benefits, including:
- Prevent costly inventory shrinkage by alerting staff when a known shoplifter enters any of your locations.
- Help avoid costly lawsuit scams and reduce expenses related to shoplifter prosecution, overtime for employees appearing as trial witnesses, and attorney costs.
- Reduce operational costs by eliminating the need for staff to monitor entrances.
- Improve staff efficiency by sharpening their focus on prior offenders and lowering the risk of violent confrontations.
- Boost sales by recognizing high-value customers each time they shop.
FaceFirst® is fully customizable so it works seamlessly in your operation.
- Provision alerts can be sent to computers, cell phones (as email, SMS or MMS messaging), or cash registers -- according to whatever day/hour schedule you choose.
- Subscribe to specific watch lists to increase your success.
- Easily add and delete individual records.
- Run reports and configure your alerting preferences.
- Can cost as little as $15 per day per store.
FaceFirst® is the future of retail security -- a robust, high-tech solution that makes dollars and sense at every store.
Retail SpecificationsFaceFirst® Operational Specificationsrst™ Operational Specifications FaceFirst® Face recognition supports images with the following characteristics:
- +/- 15° yaw or pitch; +/- 20° roll deviation from frontal image
- Inter-pupil spacing larger than 32 pixels (at least 60 pixels recommended)
- At least 64 grayscales within the face region
FaceFirst® intelligent video analytics detect and track faces in live high-definition video. Processing images of 1-2 megapixels at frame rates of 15-20 Hz. allows extremely robust detection to help overcome variation in focus, lighting, and facial orientation. Our latest technology also significantly improves tolerance of sunglasses and other partial occlusions. The face tracking algorithm maintains locks on every face across each frame of video. Only the best sample of each tracked face transmits to the recognition cluster, optimizing bandwidth utilization and computational capacity. In addition, FaceFirst® multi-pass sample selection aggregates multiple appearances of the same individual -- even across cameras -- to provide the highest possible accuracy for both face detection and face recognition.
The identification process incorporates specific techniques to mitigate changes in a person's appearance, including eyewear, hair styles, facial hair, the effects of age, etc. Specializations for gender, age, and ethnicity also improve results. Even with these sophisticated analytics, FaceFirst®'s modular clustered architecture allows flexible deployment options along with massive scalability and extremely low response times.
General guidelines for FaceFirst® network cameras are:
- At least 1 megapixel resolution
- At least 10 images per second
- MJPEG, MPEG-4, or H.264 stream with HTTP or DirectShow interface
- Lens with minimum focal length of at least 10 mm and no spherical distortion
- Installation close to average face height
- 1280x1024 (1.3 Mpix) or 1600x1200 (2 Mpix ) CMOS-based image sensor
- 100Mbps RJ-45 Ethernet Connector ( IEEE 802.af POE compliant )
- Alternate power 12-24VDC or 23VAC
- BNC video out for easy focusing using popular hand-held CCTV monitors.
- Captures clear 1.3 megapixel or 2 megapixel facial images at 20 images per second.
- Captures multiple faces in video scene simultaneously.
- Selectable exposure window
- Less than 2.5 watts of power
- Digital PTZ with no moving parts.
- Gamma correction
Comprehensive Alerting and Notification System
Web Based Portal allows comprehensive management of biometric enrollments and powerful watch list and case group management. Sophisticated workflows may be configured and various types of alerts and notifications can be configured to alert individual users, or entire groups of recipients.
The following features are provided in the web portal:
Supports the following web browsers on Windows, Mac, Linux:
Mozilla Firefox, Google Chrome, Internet Explorer, Safari
Manual Enrollment: Web based enrollment. Picture may be uploaded into the system, manually cropped using draggable cropping guides or automatically cropped by the system. Customizable biographic or criminal records associated with enrollment may be entered manually for each enrollment.
Batch Enrollment: FaceFirst® batch enrollment application is provided to allow powerful batch enrollment into case groups using images and delimited text files.
Case Group Management: Unlimited case groups may be created. ie: VIP, terrorists, Suspects, No board list, etc.
Case groups may be associated with groups of users which will receive notification when person is detected.
Alert Group Management: Unlimited Alert Groups may be created. Alert groups are groups of users who will be notified when a person in an associated case group is identified by the system
User Management: Users can be configured with powerful control over user rights to control login permission for portal, and alert and scheduling preferences. Each user can individually control their alert and group preferences.
User Rights Management: Granular User rights and permissions are definable: Account Root, Tracking station Configure, Subscription configure, Login, user edit, user create, case group create, account edit, case enroll, case edit, case image edit, case group delete, alert group create, alert group edit, alert group case edit, identify, query enrollment log, query alert log, query account statistics, query station, search case database, search DVR log.
Alert Management: The following standard Alert types are supported: Customizable Email Alert with enrollment images and evidence image, custom SMS alert, Custom MMS Alert, XMLRPC Alert.
XMLRPC Alert: The FaceFirst® XMLRPC implementation allows software running on disparate operating systems, running in different environments to make procedure calls over the Internet.
The FaceFirst® XLMRPC alert method is essentially remote procedure calling using HTTP as the transport and XML as the encoding. XML-RPC is designed to be as simple as possible, while allowing complex data structures to be transmitted, processed and returned. Examples: Triggering of dry contacts to open doors, voice notifications, triggering of 3rd party alerting or incident management systems.
Manual Identifications: Users may upload pictures and run identifications against entire watch list using the web-based portal, enabling screenshots or images sent via email to be manually identified using face recognition.
Multitenant Application Architecture: The FaceFirst® platform is built on a multitenant application architecture: Multitenancy refers to a principle in software architecture where a single instance of the software runs on a server, serving multiple client organizations (tenants). With the FaceFirst® multitenant architecture, the application database is designed to virtually partition its data and configuration so that multiple client organizations work with a customized virtual application instance.
FaceFirst® Operator Center The FaceFirst® biometric platform allows infinite customization to alert thresholds and other timing parameters.
The proprietary patent pending FaceFirst® operator center provides a back office console which allows human operators to review matches which fall within the system-defined grey area. Identification events which fall statistically too low automatically trigger alerts, but too high to be ignored, automatically route to the Operator center which allows human verification of the match. Unlike other products on the market which send all possible matches for human review, the FaceFirst™ system mitigates human involvement by only sending low statistical matches for review. This feature lowers the number of human operators by a factor of 10.
Additionally, the FaceFirst® Operator Server automates workflow, similar to a call center environment, by queuing alerts for human review, and sending each alerts to the next available operator, rather than sending all alerts to every console.
Multi Biometric Platform: The FaceFirst® system is a biometric platform. Algorithms and alert methods can be integrated as a plug-in. As the science improves, new biometric algorithms can be rapidly implemented, thus future-proofing the customer. All other systems on the market are tied to one specific algorithm.
▪ Scalable and reliable with regards to the load of incoming identifications by adding computing
power (Encoders) ‘on the fly’
▪ Scalable and reliable with regards to growing watch lists of millions of suspects by adding computing
power (Matchers) ‘on the fly’
▪ Encoders and Matchers are maintenance free
▪ High availability option for deployments where no single point of failure is allowed
▪ Multiple watch lists are supported.
▪ Automatic watch list replication and distribution with any watch list network topologies is
FaceFirst® API: The FaceFirst® application programming interface (API) is an interface implemented by the FaceFirst® biometric software platform which enables it to interact with other software or systems. It facilitates interaction between different software programs similar to the way the user interface facilitates interaction between humans and computers. An API is implemented by applications, libraries, and operating systems to determine their vocabularies and calling conventions, and is used to access their services. It includes specifications for routines, data structures, object classes, and protocols used to communicate between the consumer and the implementer of the FaceFirst® API.
The FaceFirst® WebAPI, available via HTTP/HTTPS, contains over 50 functions that support authorization and create, query, update, and delete operations for entities and activities in the FaceFirst® system. Objects present in the system include: Accounts, Users, Images, Cases, CaseGroups, AlertGroups, Logs, and Alerts. There are also simple functions for ad-hoc detect-only and detect-and-recognize face analytics for images. All functions can return data in either XML or JSON formats, according to options specified by the client.
FaceFirst® Alert API: Allows custom alert types to be defined. Remote procedure calling using HTTP as the transport