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In 2019, retail crime remains one of the most serious problems facing superstores, retail chains and grocery stores. How big of a problem is it? Inventory shrinkage costs the U.S. retail industry over $45 billion each year. Internal theft, shoplifting, fraud and organized retail crime (ORC) can have a crippling effect on profit margins. In fact, almost all retailers have been impacted by ORC. But more importantly, retail crime puts shoppers and employees in danger. That’s why

Each day, FaceFirst helps retailers prevent shoplifting and organized retail crime. The Case of the Philly Fanatic reveals how face recognition caught an especially devious criminal with a history of recidivism. The Scheme The perpetrator in this case became known to loss prevention professionals as The Philly Fanatic, because of his penchant for wearing Philadelphia Phillies merchandise. His signature scheme involved finding a low-cost cabinet, filling that cabinet with expe

An analysis of biometric data from FaceFirst, a leading retail facial recognition provider, revealed that repeat shoplifters are more organized and aggressive than previously known, striking the same retailer multiple times across several locations. In a shoplifting recidivism study of biometric data spanning a six-month period, FaceFirst found that 60 percent of known shoplifters were detected entering at least two separate locations of the same retail chain, while 20 percen