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What is the future of retail? The closure of major chains like Toys R Us and Sport Chalet have led some to claim brick-and-mortar chains are experiencing a retail apocalypse. But in truth, retail chains are simply in the process of adapting to changing buyer behavior and customer demands. What’s occurring is, in fact, a lot closer to a retail renaissance than a retail apocalypse. And while not all retailers can adapt quickly enough to survive, the most innovative retailers ar

An ever-increasing number of big box, grocery stores, pharmacies and other retailers are using face recognition technology to radically reduce shrink and prevent violence. This increased adoption lines up with D&D Daily publisher Gus Downing’s 2017 prediction that face recognition is on “an inevitable path to retail adoption.” Based on the momentum we see in the industry, all major retailers will be using face recognition to improve security as well as customer experiences. F

In 2019, retail crime remains one of the most serious problems facing superstores, retail chains and grocery stores. How big of a problem is it? Inventory shrinkage costs the U.S. retail industry over $45 billion each year. Internal theft, shoplifting, fraud and organized retail crime (ORC) can have a crippling effect on profit margins. In fact, almost all retailers have been impacted by ORC. But more importantly, retail crime puts shoppers and employees in danger. That’s why